Originally posted by Mousetail:

If I enter the room containing the boat house in chapter 5 (like the screen, not the house itself):
Albert is there, he says he is meeting someone.
Then Nancy walks towards the door. This can't be cancelled.
Upon reaching the door, the game crashes with something like:
Failed to move character: character not in room.

It doesn't seem to matter from which direction I enter the room.

Thanks for reporting this! I will log it and investigate.

hi wondering if this ever got resolved? i am having same issue.

This hasn't been resolved yet! It's helpful to know that it's an issue that isn't super rare and needs to be prioritized. If possible, could you supply a save game file (or the whole folder to be on the safe side, just let me know what the save game's name is!)?

The save games can generally be found on PCs at C:\Users\YourName\The Crimson Diamond. You can email to: feedback@thecrimsondiamond.com

Sorry for the delay!